Vonage and SAP Forge Partnership to Drive Digital Transformation with AI and Network APIs

Vonage, a subsidiary of Ericsson, and SAP SE have joined forces to explore the potential of generative AI and next-generation technologies by leveraging Vonage’s API platform and SAP Business AI. The collaboration aims to accelerate digital transformation by providing developers with new tools to create innovative enterprise applications.

Key Elements of the Collaboration

• Access to Network APIs: Vonage will grant SAP access to its network APIs, including Quality-on-Demand (QoD), Device Location, and Number Verification, from its Communications Platform as a Service (CPaaS) offering.
• Enhanced User Experiences: The QoD API will empower businesses to deliver superior real-time experiences across various domains, including extended reality, autonomous vehicles, and broadcasting.
• Fraud Prevention and Asset Management: SAP can leverage Vonage’s Device Location and Number Verification APIs to bolster authentication and fraud mitigation efforts. Furthermore, Device Location APIs, in conjunction with IoT, can enhance asset tracking, track and trace, and fleet management.
• Innovation with AI and Immersive Services: Vonage and SAP will collaborate on pioneering initiatives that combine generative AI and immersive services on SAP Business Technology Platform (SAP BTP) with Vonage’s network APIs. The goal is to augment experiences with QoD to support sustainability through advanced technologies like enhanced data visualization and augmented reality training.
• Data-Driven Decision-Making: Immersive analytics will be employed to leverage network data for deeper insights, fostering data-driven decision-making.

Leadership Quotes

• Michael Ameling, Executive Vice President and Chief Product Officer, SAP Business Technology Platform: “This collaboration opens a world of possibilities for developers and businesses, empowering them to innovate and succeed like never before. Our partnership is not just about cutting-edge generative AI innovation, but about redefining the future, with network API integration and transformation.”
• Seckin Arikan, Head of Business Unit API, Vonage: “Together, we aim to make new capabilities available that can help developers create new applications for enterprises to reimagine their business, improve customer experiences, and create new communications and engagement capabilities.”